1 Using Switchking

These Terms and Conditions apply to your use of switchking.co.uk and its published content.

By continuing to use the website, you acknowledge that you have read these terms. If you do not agree with them, please stop using the website.

You must also comply with any additional terms displayed in connection with a particular feature or service.

2 About Switchking

Switchking is an independent UK editorial website publishing information about broadband, television, mobile and related household services.

The website is operated and maintained under the Switchking publication name. You can contact the editorial team at switchkingteam@gmail.com.

3 Information and guidance

Switchking content is provided for general information and comparison purposes. It is designed to help readers research products and ask better questions before making a decision.

Our content is not legal, financial, tax or other regulated professional advice. You should obtain appropriate professional advice when your decision requires it.

We research content carefully and aim to keep it accurate. However, communications products, prices, promotions, contract terms, network coverage and provider policies can change quickly.

We do not promise that every page will always be complete, error-free or fully current at the moment you read it.

4 Prices, deals and availability

Prices and promotions shown on Switchking are editorial reference points rather than guaranteed quotations.

The offer available to you may depend on factors including:

• Your address and postcode
• Network availability and local infrastructure
• Whether you are a new or existing customer
• Your chosen package, speed or equipment
• Credit or eligibility checks
• Provider-specific promotions and expiry dates
• Annual contractual price changes

The price, availability and contractual information supplied directly by the provider during checkout takes precedence over information published on Switchking.

5 Affiliate relationships

Some links on Switchking are affiliate links. If you follow one of these links and complete a qualifying action, Switchking may receive a commission from the provider, retailer or affiliate network.

This commission does not normally increase the price you pay. Affiliate relationships help fund our research, hosting and continued operation.

Commercial relationships do not guarantee positive coverage or prevent us from discussing limitations, disadvantages or better alternatives.

Read our Affiliate Disclosure for more information.

6 Contracts with providers

Switchking does not sell or supply the broadband, television, mobile or household services discussed on this website.

When you follow a link to a third-party provider and place an order:

• Your contract is with that provider or retailer
• The provider decides whether to accept your application
• The provider is responsible for billing and service delivery
• The provider’s terms, privacy policy and cancellation rules apply
• Questions about an order must normally be directed to the provider

Switchking cannot access your provider account, change your package, investigate your bill, arrange an installation or cancel a provider contract.

7 External websites

Switchking contains links to provider websites, retailers, regulators, reference sources and other third parties.

These websites are operated independently. We do not control their availability, security, content, accessibility, privacy practices or contractual terms.

A link does not mean that Switchking guarantees or accepts responsibility for everything published on the destination website.

You should review the destination website’s own terms and privacy information before supplying personal information or entering a contract.

8 Permitted use

You must not systematically scrape, harvest, reproduce or commercially republish substantial parts of the website without prior written permission.

We may restrict access where we reasonably believe the website is being misused or its security is threatened.

9 Intellectual property

Unless stated otherwise, original Switchking articles, page designs, written comparisons, graphics and branding are protected by applicable intellectual-property laws.

Provider names, product names, trademarks and logos belong to their respective owners. Their appearance on Switchking is for identification, reporting and comparison purposes and does not imply ownership by Switchking.

You may not reproduce an entire Switchking article, build a competing database from our content or use our branding in a way that falsely suggests endorsement, partnership or official provider status.

For permissions enquiries, contact switchkingteam@gmail.com .

10 Website availability and security

We aim to keep Switchking available and secure, but we do not guarantee uninterrupted access.

The website may occasionally be unavailable because of maintenance, hosting problems, updates, security work or circumstances outside our reasonable control.

We may change, suspend or withdraw part of the website where reasonably necessary. We are not obliged to retain every historical page or feature indefinitely.

You are responsible for maintaining suitable security, browser updates, backups and malware protection on your own device.

11 Limitation of liability

Nothing in these terms excludes or limits liability where doing so would be unlawful. This includes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot legally be excluded.

Subject to those protections and to the fullest extent permitted by law, Switchking is not responsible for:

• A provider changing or withdrawing a product, price or promotion
• A service being unavailable at your address
• A provider rejecting, delaying or cancelling an application
• The performance, installation, billing or cancellation of a third-party service
• Loss resulting from reliance on information that should reasonably have been verified with the provider
• Problems caused by third-party websites, networks or systems outside our control
• Business losses, loss of profit, loss of revenue or loss of business opportunity arising from personal use of the website

These terms do not affect any mandatory rights or remedies available to you under applicable law.

12 Privacy and cookies

Our handling of personal information is explained in the Privacy Policy.

Our use of cookies and similar technologies is explained in the Cookie Policy.

Where available, you can change optional cookie choices through the website’s cookie-preference controls.

13 Changes to these terms

We may update these Terms and Conditions to reflect changes to the website, our publishing practices, technology or applicable requirements.

The date at the top of this page identifies the most recent published version. Updated terms apply from the date they are published unless stated otherwise.

14 General provisions

If a court or competent authority finds part of these terms unlawful or unenforceable, the remaining provisions will continue to apply so far as legally possible.

A delay in enforcing a provision does not automatically waive the right to enforce it later.

These terms do not create a partnership, joint venture, employment relationship or agency arrangement between you and Switchking.

15 Governing law

These terms and any dispute relating to the use of Switchking are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction, subject to any mandatory rights that allow a consumer to bring proceedings elsewhere within the United Kingdom.

Nothing in this section removes consumer protections that cannot lawfully be excluded.